Frequently Asked Questions

We are a full-service digital agency specializing in web development, mobile app development, UI/UX design, and digital marketing. Our team of experienced professionals helps businesses establish and grow their online presence with cutting-edge technology solutions.

Founded in 2018, we have successfully completed over 200 projects for clients ranging from startups to enterprise companies across various industries.

Our main office is located in downtown area, but we work with clients worldwide. We offer both in-person meetings for local clients and virtual consultations for remote clients. Our team is distributed across multiple time zones to provide better service coverage.

We have a core team of 15+ professionals including developers, designers, project managers, and digital marketing specialists. We also work with a network of trusted freelancers and partner agencies to scale up for larger projects when needed.

We offer a comprehensive range of digital services:

• Web Development: Custom websites, e-commerce platforms, web applications
• Mobile Development: iOS and Android native apps, cross-platform solutions
• UI/UX Design: User interface design, user experience optimization
• Digital Marketing: SEO, social media marketing, content marketing
• Branding: Logo design, brand identity, marketing materials
• Maintenance: Ongoing support, updates, and hosting services

We work with modern, industry-standard technologies:

Yes, we offer free initial consultations for all potential clients. During this 30-60 minute session, we'll discuss your project requirements, goals, timeline, and provide preliminary recommendations. This helps both parties understand the scope and determine if we're a good fit for your project.

Project costs vary significantly based on complexity, features, and timeline. Here are typical ranges:

• Basic Website: $2,000 - $5,000
• Business Website: $5,000 - $15,000
• E-commerce Platform: $10,000 - $50,000
• Mobile App: $15,000 - $100,000+
• Web Application: $20,000 - $200,000+

We provide detailed quotes after understanding your specific requirements during the consultation.

We offer flexible payment options:

• Small Projects (<$5,000): 50% upfront, 50% on completion
• Medium Projects ($5,000-$20,000): 30% upfront, 40% at midpoint, 30% on completion
• Large Projects (>$20,000): Custom milestone-based payment schedule

We accept bank transfers, credit cards, and PayPal. Net payment terms are typically 15 days.

Development timelines depend on project complexity:

• Simple Website: 2-4 weeks
• Business Website: 4-8 weeks
• E-commerce Site: 8-16 weeks
• Mobile App: 12-24 weeks
• Complex Web App: 16-52 weeks

We provide detailed project timelines during the planning phase and keep clients updated throughout development.

Yes, we offer comprehensive hosting and maintenance services:

• Hosting: Reliable cloud hosting with 99.9% uptime guarantee
• Domain Management: Domain registration and DNS management
• Security: SSL certificates, regular backups, security monitoring
• Updates: Software updates, security patches, content updates
• Support: Technical support and troubleshooting

Maintenance packages start at $99/month for basic websites.

We offer multiple ways to get support:

• Email: support@company.com (24-48 hour response)
• Phone: +1 (555) 123-4567 (Business hours: 9 AM - 6 PM EST)
• Live Chat: Available on our website during business hours
• Project Portal: Dedicated client portal for project communication
• Emergency: Priority support for critical issues

We maintain transparent communication throughout the project:

• Weekly Reports: Progress updates every Friday
• Milestone Reviews: Scheduled reviews at key project milestones
• Client Portal: Real-time access to project status and deliverables
• Video Calls: Regular check-ins and demo sessions
• Instant Updates: Immediate notification of any issues or delays